A request tied to a service
Present your services so customers can explain what they need. Where the flow offers a team choice, the customer can also state a preferred person.
All solutions
Put your business information to work
Collect appointment requests from your business profile
Give customers a clear way to ask for an appointment when they find your business. The Piriyo request form collects the information you need to review the request and discuss the next step.
For salons, independent professionals and service businesses that confirm appointments directly with customers.
What you can share
Date and time preferences
Collect a preferred day and time together with the customer’s contact information. A preference gives your team a starting point for discussing availability.
Requests available to the business
Review incoming requests in your business workspace. Use the submitted information to respond through your normal contact process and agree the appointment details.
How to get started
Describe the services you accept
Prepare service names and descriptions that customers can distinguish. Add useful duration or price information where available, then check your request settings.
Review the request form
Preview how a customer chooses a service and enters their preferred date, time and contact information. Make sure the published offer matches what your team can provide.
Agree the appointment with the customer
Review new requests, check availability with your team and contact the customer. Confirm the final arrangements through your business’s usual process.
A practical use: a salon consultation
A customer can request a consultation, suggest a day and provide contact details. The salon reviews the request and contacts the customer to agree a suitable time before treating it as a confirmed appointment.
What to expect
Submitting a request does not reserve a time slot or automatically confirm a booking. This workflow does not provide live calendar availability, calendar synchronisation or appointment payments.
Questions before you start
Is the preferred time automatically reserved?
No. The date and time are preferences in a request. Your business checks availability and agrees the appointment with the customer.
Can customers select the service they need?
Yes, the request flow can use the services you publish. Keep their names and descriptions clear so customers choose the most suitable option.
How do I decide whether this fits my business?
It suits businesses that review requests and respond personally. Check your plan’s request availability and limits, then try the customer flow before sharing the profile.
Give customers a clear next step.
Choose the information your business needs to share, prepare your profile and check the plan that fits your use.